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Before you contact us!

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Do you need to:

You can contact us at:

Spring Place
Herald Avenue


Map of our location (with directions)


Call our switchboard if you know who you need to talk to at Ofqual.
(Lines are open Monday to Friday, 9.00am to 5.00pm)

0300 303 3344


If you can’t find the answers you need on our website, then you can call our helpdesk.
Ofqual records calls to our helpdesk for training and development purposes.
(Lines are open Monday to Friday, 9.00am to 5.00pm)

0300 303 3346


Northern Ireland office

Our Northern Ireland office can be contacted at:

2nd Floor
Glendinning House
6 Murray Street

Switchboard: 028 9033 0706 (Lines are open Monday to Friday, 9.00am to 5.00pm)

Textphone: 0300 303 3345

Fax: 028 9023 1621

Press Office

For queries from journalists and the media only.

0300 303 3342

International Visits to Ofqual

We want to share knowledge and expertise with regulators and leaders in education overseas. With clear objectives for visits we would be very happy to arrange meetings, presentations, workgroups, shadowing or one-to-one meetings.

We see the exchange of information and knowledge in the area of regulating qualifications, assessments and examinations to be an important activity to be involved with for the benefit of both the English education system and the wider international systems.

Our head office is in Coventry although visits can be arranged at other venues if required. If a visit would involve multiple organisations within education, and not just Ofqual, then you may find it easier to arrange the visit via the British Council.

In the first instance please contact June Marshall to discuss your needs, she can be contacted as follows:

June Marshall
Spring Place
Herald Avenue

Email: public.enquiries@ofqual.gov.uk

Phone: 0300 303 3344 (For international visits or general enquiries.)

RITS help

Guides for the RITS system are available, but if you run into problems you can contact the RITS team.

Please include the following information in your email:

  • What you were trying to do, for example, ‘a search on Level 3 units’.
  • Any unit, qualification or awarding organisation unique reference number to help us narrow down the issue.
  • If possible a screen shot showing the issue you came across.

Email: rits.technical@ofqual.gov.uk

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