Exam boards must publish information about how they will handle enquiries about results and appeals against their decisions.

Every year we collect information on the number of results enquiries and the number of grade changes as a result of those enquiries. This information is to reassure us that the exam boards are properly dealing with enquiries. It can also indicate whether they are making sure their quality checks are fit for purpose.

Changes in the number of enquiries from year to year may also be due to changes in the structure of the exams or other changes in the qualifications system.

2012

Enquiries about results for GCSE and GCE: Summer 2012 examination series

Data tables for the 2012 Enquiries about results report

2011

Enquiries about results for GCSE and GCE: Summer 2011 examination series

Data tables for the 2011 Enquiries about results report

2010

Enquiries about results for GCSE and GCE: Summer 2010 examination series

Data tables for the 2010 Enquiries about results report

2009

Enquiries About Results and Appeals, summer 2009 exam series

2008

Enquiries About Results and Appeals, summer 2008 series

Pre-release access

As well as our professional and production staff and those at CCEA and the Welsh Government, the following people were allowed access to the report 24 hours before publication:

Ofqual

Chief Regulator, Director of Regulations, Director of Policy and Engagement, Deputy Director, Policy, Director of Risk and Markets, Director of Standards and Research, Chief Press Officer.

Department for Education

Qualification Systems & Reform Division, Chief Press Officer.

CCEA

Marketing and Communications Manager.

AQA

Media Relations Manager, Head of Assessment Operations.

OCR

Group Director, Public Affairs and Media Relations Manager.

WJEC/CBAC

Marketing & Communications Manager

Edexcel

Press and Public Affairs Manager, Head of Press and Public Affairs.

JCQ

Director.